Posts Tagged ‘netnography’

Using Secret Facebook Groups for Innovation

Friday, June 17th, 2011

In the mid-90’s, new product development teams took a leap forward in innovation efforts by breaking free of focus group rooms to learn from consumers in their home or store environment.  Today, we are taking another innovation leap by getting closer to consumers’ by participating in their  social media environments.  To learn more about how social media approaches will impact proprietary NPD work, (more…)